• E-gift cards will be sent to purchaser. The purchasing customer may then send the e-gift card to the recipient of their choice. 
• E-gift cards do not expire.
• This is a digital E-gift card and is sent via email. Nothing will be physically mailed.
• Frances Valentine reserves the right to cancel or deactivate gift cards if payment is reversed or found to be fraudulent.
• Already have a gift card and need to check your balance? Email us at help@francesvalentine.com and we will be happy to help you! 

• Free U.S. ground shipping
• Free exchanges on all orders
• Returns can be made within 30 days
• Standard orders placed before 11AM EST ship next business day
• Expedited orders placed before 12PM EST ship same day
• Orders ship Monday - Friday and all orders placed after 5PM EST Friday will begin to process Monday