Shipping policy

Orders ship Monday - Friday.

If an order is placed on Saturday or Sunday it will begin to process the following Monday. Orders placed after 12PM EST will begin to process the next business day. 

We offer the following shipping methods here at Frances Valentine:

Standard Shipping: Delivered in 5-8 business days.

2 Day Expedited Shipping: $25

Next Day Expedited Shipping: $35

All orders are processed on business days, if your order is placed after the cutoff it will be processed the next business day.

Standard orders will be delivered in 5-8 business days.

Shipping to Hawaii & Alaska will receive Standard Fedex: $25

This shipping method is excluded from our free ground shipping promotions

No Returns or Exchanges on orders from Hawaii, Alaska or Puerto Rico.

We are unable to ship orders to PO Box address(es) and Military APO FPO address(es).

Frances Valentine does not offer international shipping at this time. If you choose to use a third-party forwarding service to receive your order outside of the U.S., you do so at your own risk.

Shipping charges are non-refundable. Orders to Alaska and Hawaii do not qualify for free standard ground shipping.

We are not responsible for any costs, fees, delays, or damages incurred during international forwarding. Additionally, we do not cover return shipping costs for orders sent through forwarding companies. All return shipping and associated fees are the responsibility of the customer.

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