During our 2026 Spring Sample Sale, the following shipping methods are available:

Standard Shipping: $10

2 Day Expedited Shipping: $25

Next Day Expedited Shipping: $35

• All orders are processed M-F.
• Orders placed after 12PM EST will begin to process the next business day.
• Expedited orders placed before 12PM EST will ship same day for next business day or two business days delivery.
• We are unable to ship orders to PO Box address(es) and Military APO FPO address(es).

All Frances Valentine Sample Sale orders are clearly marked as Final Sale and are not eligible for a refund or exchange.

No price matching or adjustments after purchase.

For any questions please reach out to our Customer Support team at help@francesvalentine.com.

No. Additional promotions cannot be applied to sample sale purchases.

Rewards points, promo codes, and other discounts are not valid on these items.

Unfortunately, we cannot amend orders once they are placed.

Please note: once orders are placed, they are immediately processed at our warehouse. If an order has begun processing, we are not able to cancel your order, and it will be necessary to send your existing order back.

Once orders have been placed, neither the shipping nor the billing address can be updated. This is due to GDPR in order to protect your details and subsequently your privacy.

We do not offer price adjustments on previously placed purchases.

Should you have order requests, please contact customer service immediately at 1-800-878-5938.

Yes, you can earn FVIP rewards points on your Sample Sale purchase online. Be sure to use your email address associated with your online account.